FREE delivery in Montreal on orders of $40 and above

Return & Exchange Policy

Returns

We only accept returns for items that are defective or damaged upon arrival. If your order arrived in this condition, please contact us within 14 days of receipt and we will make it right.

To be eligible for a return, the following conditions must be met:

  • The item must be returned within 14 days of receipt
  • The item must be in its original packaging and unused, except to identify the defect
  • Proof of purchase is required
  • Return shipping costs are the responsibility of the customer

Exchanges

We do not offer exchanges at this time. If you received a defective or damaged item, please request a return instead.

Need help?

Please reach out to us via WhatsApp or email before sending back any item. We will guide you through the return process.